Dear Customer,
We regret to inform you that the software in question has been installed in your vehicle. We apologize for this situation and are doing everything in our power to remedy it as soon as possible. The important thing for you to know is that your vehicle is completely safe and roadworthy!
However, we want to reassure you that the Volkswagen Group and SKODA are working intensively on a technical solution. We take full responsibility and we will cover all the costs for the necessary measures.
To obtain detailed information and support, please visit your preferred ŠKODA authorized partner or contact the ŠKODA Call Center in your country.
Should you have any difficulities with the alternatives above, please leave your contact data below, we will be happy to forward it to the relevant Call Center.
Thank you for your understanding.
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