madem ben bu kadar niteliksizim niye bukadar beni ciddiye alıyorsun da roman yazıyorsun. şu lisanına bak. ey lastik uzmanı kardeş senden özür diliyorum. engin bilgin karşısında boyun eğdim.artık barışalım:) bende sana skodanın fabrikasından yani çek cumhuriyetinden kimseye cevap vermedikleri halde sadece bana özel verdikleri cevabın mailini göstereyim sana. heralde adamdan saydılarda cevap verdiler:)
Dear Mr. Aslan Fatih,
we thank you for your e-mail dated 18.08.2015 in which you express your sadness about a noise coming out of the front part of
your vehicle SKODA Octavia 1,6 diesel DSG.
We regret very much that you have had difficulties with a product of our company.
Besides we apologize for the delay of our response.
Nevertheless, please understand that we can neither assess nor solve any technical issue via e-mail and provide any opinion
concerning respective complaint. This is the responsibility of the local ŠKODA authorized dealer or ŠKODA importer in your
country.
We have examined your complaint and passed it for direct handling to our representation in Turkey Yuce Auto Motorlu Araclar A.S.
- the Customer Care Department.
The importer organization representing the brand ŠKODA is entitled to respond to all queries, comments, claims / complaints of
customers in accordance with current legislation of your country and warranty and claim conditions as well as with the approved
repair technology.
We hope that within this procedure the case will be resolved to your full satisfaction and you will enjoy your new car ŠKODA
Octavia again.
Best regards
Diana Jiřičná – Customer Care
ŠKODA AUTO a.s., Tř. Václava Klementa 869, 293 60 Mladá Boleslav, Czech Republic
T +420 326 8 16111,
sks.service@skoda-auto.czhttp://www.skoda-auto.com
