Dear friend,
Because it's an international trade, lots of factors are out of our control, such as the weather, the courier company and the local customs and so on.
We are sure to say that we're always trying our best to serve our customers.
Please give understanding.
but we are sorry say that the tracking numbers are confidential informations to ourselves for reference. We can only give them to those who’ve insured their goods. We’ve checked your item, it will arrive at the destination in 7--8days not including holidays(it's business days), please wait patiently and give understanding. Pls don't worry.
if you don't receive your item after a long time ,we will refund youthe money at once.
TKS.
anlamlı bir şekilde cevirebilecek varmı. kısaca özetini..